Multnomah County Dept. of Community Justice

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $38.03 - $46.77 Hourly Department: Department of Community Justice (DCJ) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): November 01, 2026 The Opportunity: Do you want to help shape the next chapter for justice-involved youth and help them build a foundation for success? Are you an experienced case manager working with youth and families? Do you believe that all youth are capable of turning their lives around? If you answered yes to these questions, this job may be for you!  The Department of Community Justice Juvenile Services Division (JSD) is seeking committed and compassionate Juvenile Court Counselors (JCCs) to join our team! This recruitment may be used to fill both bilingual English/Spanish language required and non-bilingual positions.   Juvenile Court Counselors (JCCs) serve as essential navigators for at-risk youth and their families within the court system, operating under the legal framework of ORS 419A.012. JCCs perform comprehensive and complex case management, evaluation, and supervision for at-risk youth and their families, ensuring community safety, accountability, and skill development. Central to their work is the Juvenile Services Division’s evidence-based case management model, which emphasizes an integrative and holistic approach. JCCs do not simply monitor behavior; they actively foster long-term change by tailoring strategies to a youth’s specific strengths, cultural background, and environmental needs. By building strong relationships with community partners and engaging families to provide proactive support, JCCs aim to balance accountability with the skill development necessary for a youth's successful transition out of the justice system. The duties include but are not limited to: Assist youth and families through the pre- and post-adjudication process in the court system using best practices of intake, investigation and supervision. Provide probation supervision for low, medium, and high-risk youth, utilizing evidence-based strategies tailored to each youth’s issues, strengths, needs, culture, and environmental influences. Be responsible for youth on diversion and probation, ensuring strict compliance with a Judge’s court order. Monitor multiple dockets, conduct thorough evaluations and make critical recommendations regarding a youth’s placement during the court process. Assess and make recommendations to the court to address the youth's and family's needs, including for youth found within the jurisdiction or in violation of release or probation conditions. Provide evaluation, investigation, counseling, case planning, social services, and adjudication for juveniles and their families. Effective records management and documentation of all contacts with youth. Actively engage the family to provide proactive support and guidance during and after the termination of probation services. Utilize the Juvenile Services Division’s prescribed, evidence-based, integrative supervision and case management model. Maintain frequent direct contact through office, home, and community visits or other youth community events to implement specialized programs and foster long-term behavioral change. Transport youth when needed between detention locations, court or placements.  Build and maintain effective working relationships with community partners, including local law enforcement, to ensure a holistic approach to meeting the needs of juveniles and their families. The Department of Community Justice is looking for experienced case managers who can demonstrate proficiency in the following areas: Knowledge of the juvenile justice system and court process. Knowledge of the symptoms of physical and mental disorders, substance abuse and adjustment problems of juvenile offenders. Knowledge of the theories, methods and techniques of social casework, counseling, motivational and strength-based interviewing, child psychology and adolescent development. Knowledge and experience working with youth and families from culturally diverse communities. Appreciation and understanding of family dynamics, gender issues, cultural diversity, gender non-conforming persons and individual differences. Familiarity with community resources available to support youth and their families. Exceptional collaboration, communication and interpersonal skills and an ability to build relationships with diverse clients and communities and interdisciplinary teams, including legal, law enforcement, and therapeutic partners.   Highly self-reliant, extremely organized, skilled in time management, good at coordinating, prioritizing and distributing information. Ability to prepare well written reports to the Court. Extreme flexibility in terms of both work style and hours, and comfortable delivering services in client homes. Bilingual Spanish/English language proficiency (speak/read/write) for bilingual Spanish language required positions.    Skilled in the areas of Multnomah County Core Competencies ABOUT THE JUVENILE SERVICES DIVISION: The Juvenile Services Division (JSD) ensures that the juvenile system will protect the public, provide fair and equitable accountability and deliver cost-effective, evidence-based services to system-involved youth and their families. JSD provides a continuum of juvenile services ranging from informal diversion, pre-adjudication support, formal probation, shelter care, electronic monitoring, mental health assessments and care coordination, outpatient and detention. The Juvenile Services Division provides community supervision and diversion services for high-risk youth, and operates the Donald E. Long Juvenile Detention Facility. The Division is committed to reducing ethnic and racial disparities in juvenile justice, both increasing resources for at-risk youth and ceasing disparities in their treatment. Come Find Your Why? (video) WORKFORCE EQUITY At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values. DEPARTMENT OF COMMUNITY JUSTICE Vision ~ Community Safety through Positive Change More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj . Serving the Public, Even During Disasters  Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday. TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum  Qualifications/Transferable Skills*:  Bachelor’s degree with major coursework in child psychology, social work, counseling, criminal justice or related field or equivalent years of related experience; AND Two (2) years of professional counseling and/or case management experience working with clients in a social service or rehabilitative setting which includes one (1) year of working with high risk and/or high need  youth, clients and families; AND Valid driver’s license in good standing; AND Proficient in Bilingual Spanish/English language (for Bilingual Spanish/English language requirement positions only. Final candidate must successfully pass the proficiency assessment through our language testing vendor.); AND  Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.  Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. More than two (2) years of professional counseling and/or case management experience working with clients in social service or rehabilitative setting and includes one (1) year of working with justice involved and/or complex trauma youth, clients and families;  Knowledge of the Juvenile Justice System  Experience with Juvenile Justice Information System (JJIS)  Experience using evidence based practices such as Motivational Interviewing (MI), and Effective Practices In Community Supervision (EPICS) or related techniques Experience writing reports to convey information clearly, accurately and efficiently  Ability to analyze information and provide appropriate recommendation  Training and experience working with youth and families from culturally diverse communities Understand the stages of change ( Prochaska and DiClemente) or related models   Experience practicing trauma informed care and approach Strong organizational and time management skills  Experience setting SMART goals or using related method Proficiency in using case management software, Microsoft Office Suite, Google Suite or other standard office software and equipment *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING AND EVALUATION The Application Packet: Please be sure to provide all the required materials below in your application submission:  Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application. Attach a resume (required): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid. Cover Letter (required): Please explain why you are interested in applying for this position and describe how you meet the minimum qualifications and any preferred qualifications of the position. In your description, please include your case management experience in a juvenile justice, social services or rehabilitative setting.   The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications Written exercise, reviewed and scored by a panel An evaluation of application materials or oral examination to identify the most qualified candidates Consideration of top candidates/Interviews Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.  Language proficiency assessment (for Bilingual Spanish/English language required positions only)  Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. ADDITIONAL INFORMATION Type of Position: This hourly position may be eligible for overtime. Type: Represented by AFSME Local 88 FLSA: Non-Exempt Schedule: Monday – Friday, 40 hours per week Location: Juvenile Justice Complex, 1401 NE 68th Ave., Portland OR 97213 Telework: This position is NOT eligible for hybrid or routine on-site/telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. This position is considered Ad-hoc.  The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include: Health insurance (medical, dental, vision) Defined benefit retirement plan (pension); Multnomah County pays for the employee's share of the state retirement contribution (6% of wages) Generous paid leave (vacation, holidays, sick, parental, military, etc...) Life insurance, short-term and long-term disability insurance Optional deferred compensation and flexible spending accounts Free annual Trimet bus pass Alternative wellness resources Public Service Loan Forgiveness (PSLF) The eligible list established from this recruitment may be used to fill current and future full-time, part-time, regular, temporary, limited duration, and on-call positions. In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $41.38 - $52.78 Hourly Department: Department of Community Justice (DCJ) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): October 18, 2026 The Opportunity: THIS WORK MATTERS Are you a motivated community corrections professional or social counselor who is a force for positive change in a fast-paced environment? Do you share our vision of community safety through positive change? Are you a counselor with no law enforcement experience?  We can train you.  Are you a sworn officer with no counseling experience? We can train you. As a Sworn Parole and Probation Officer (PPO) with Multnomah County's Department of Community Justice (DCJ), you can play a key role in creating a stronger, safer community. You will help your clients develop pro-social behaviors using core correctional practices. You'll use cognitive interventions and behavioral practices with clients to promote accountability and lasting behavior change. You’ll have the autonomy and discretion to manage your workload and schedule in order to meet the needs of the clients. If you're seeking a growth opportunity where you can challenge your professionalism, continually learn, be collaborative, and positively impact your community, this may be the right position for you. The position of Parole and Probation Officer is dynamic, requiring commitment to genuine curiosity, continuous feedback, ability to make arrests, flexibility to work with others, and a willingness to immediately respond to situations or emergencies 24-hours a day, 7 days a week. We encourage applicants to consider their purpose in this demanding and complex public service career opportunity, as it presents challenges, yet equally offers high rewards and satisfaction. Selected applicants must successfully complete a 12-month trial service training period to evaluate their effectiveness in the position.  Here are links to the Oregon Department of Public Safety Standards and Training list of Critical & Essential Tasks of a Parole and Probation officer and OAR 259-008-0010 Minimum Standards for Employment as a Law Enforcement Officer or Utilization as a Reserve Officer Come Find Your Why (video) Parole and Probation Officer Career Information Forums The 1st and 3rd Wednesday of the month, 6:00 – 7:00pm Time zone: Pacific Please join us to learn more about this recruitment, the Parole and Probation Officer career, and to ask questions. Google Meet joining info: Video call link: https://meet.google.com/bqg-xnct-ytf Or dial: ‪(‪US‬)‪ +1 317-978-1577‬ PIN: ‪117 668 115#‬ NOTE: This is a continuous recruitment. We will be processing applications every four weeks.  The next application review will be applications received on, or before, October 18, 2026. EPICS Case Management Multnomah County DCJ was one of the first to use EPICS case management and Evidence Based practices, we take pride in leading the way with innovative solutions.  Some examples of evidence-based practices that we use include: Motivational Interviewing: You'll establish rapport with Justice Involved Individuals and enhance their motivation to succeed through collaborative communication, confronting issues in a non-threatening manner, and using positive and negative reinforcements. You'll identify each client's needs and risk factors, develop timelines to help them meet their goals, and implement action plans for clients and their families.  EPICS (Effective Practices in Community Supervision): You will be trained and use a research driven case management model specifically designed to address the highest criminogenic risk domains. EPICS includes a focus on the use of cognitive behavioral interventions.  Effective Communication: Your ability to communicate in a respectful manner and adapt your communication style for diverse audiences will be key to working effectively with clients, community partners and co-workers. Your writing skills and attention to detail will enable you to prepare accurate, well-written reports and documents for the courts, treatment agencies and other stakeholders, often within tight timelines. All candidates must be able to communicate and interact effectively and professionally with people from diverse backgrounds.  Investigation and Public Safety Work: You will conduct field investigations, adhering to specific protocols and standards, to uncover facts that are often hidden, unique or complex. You will utilize your crisis prevention, intervention and de-escalation skills to keep the community, your clients and yourself safe.  You’ll make decisions to arrest in accordance with departmental rules and procedures. You’ll coordinate, conduct arrests, and transport as necessary. Organization and Time Management: You will be responsible for organizing and prioritizing your own workload to meet strict deadlines. (This can be challenging in a setting where work tasks and priorities change frequently.) You will work independently and as part of a team, and you'll develop creative and innovative ideas to handle your caseload as efficiently as possible.  We encourage bilingual applicants to apply.  Some positions require oral and written fluency in English and a second language.  The Department of Community Justice is looking for Criminal Justice professionals who can demonstrate expertise in the following areas: Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change. Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity. Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders. Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization. Team Building: You will develop, inspire, and foster employees to work collaboratively. Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit. Delivery: You will ensure services are provided by quality processes through monitoring and understanding. Outcomes: You achieve quality outcomes for the individual, the organization, and the county. Personal Development: You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement. Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments. WORKFORCE EQUITY At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values. DEPARTMENT OF COMMUNITY JUSTICE Vision ~ Community Safety through Positive Change More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj . Serving the Public, Even During Disasters  Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire. TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills*: Oregon Minimum Standards for Employment as a Law Enforcement Officer or Utilization as a Reserve Officer OAR 259-008-0010 Parole/Probation Officers are Sworn Peace Officers and must be able to pass the certification requirements of the Department of Public Safety Standards and Training (DPSST) within eighteen months of hire. State statutes on DPSST exclude from attendance any person convicted of any mandatory disqualifying event as listed on the website linked here: OAR 259-008-0300 . Bachelor's degree in either criminal justice, administration of justice, psychology, sociology, social work or a related field, or equivalent relevant experience, AND; Six months experience in either responsible social counseling, case management, community corrections, law enforcement, or corrections, OR; An equivalent combination of education and experience. (Example#1: Two-year associates degree in a related field AND two years and six months of listed experiences. Example#2: No college AND four years and six months of listed experiences.)  Must be a United States citizen or in the process of finalizing U.S. citizenship and completed within 18 months of hire.  Must have a valid driver's license. Must successfully pass a physical examination ( Video of ORPAT obstacle course demonstration that will be part of your officer training ). Must successfully pass a psychological evaluation. Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment. Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. Social counseling experience that includes case management, community supervision, and/or community corrections; and directing, motivating and assessing clients. Law Enforcement experience, including corrections. Current or recent (within 2.5 years) Parole/Probation officer certification by the Oregon Department of Public Safety Standards and Training (DPSST) pursuant to ORS 181.640. DPSST Number must be provided in the Supplemental Application Questions portion and you must attach a copy of your certification.  *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING AND EVALUATION The Application Packet: Please be sure to provide all the materials below in your application submission:  Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application. Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision. Cover Letter: Address why you are interested in this opportunity and provide specific examples to demonstrate how your experience and skills align with the descriptions in the “Overview” section of this job posting, how you meet the minimum and preferred qualifications of this position, and confirm that you have reviewed the Critical & Essential Tasks of a Parole and Probation officer and identify any/all challenges or barriers to your ability to carry out these responsibilities and provide explanation.  Please limit your cover letter to one (1) page if possible. The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications An evaluation of application materials to identify the most qualified candidates Supplemental Written Questions - Reviewed and scored by a panel Consideration of top candidates/Interviews Background Investigation/Fingerprinting Physical Exam and Psychological Evaluation ADDITIONAL INFORMATION Type of Position: This hourly position is eligible for overtime. Type: Represented FLSA: Non-Exempt Schedule: Monday – Friday, 40 hours per week; occasional evenings and weekends. Location: Various Locations in Multnomah County Telework: This position is NOT eligible for hybrid or routine on-site/telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. This position is considered Ad-hoc. Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include: Health insurance (medical, dental, vision). Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages). Police and Fire 25-year retirement Generous paid leave (vacation, sick, parental, bereavement, military etc.) Life insurance, short-term and long-term disability insurance Optional deferred compensation and flexible spending accounts Access to a free annual Trimet bus pass Access to wellness resources Public Service Loan Forgiveness (PSLF) The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $31.18 - $41.51 Hourly Department: Department of Community Justice (DCJ) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): October 01, 2026 The Opportunity:   OVERVIEW Do you have a passion to help youth involved in the juvenile justice system? Do you want to make a difference in the lives of others? Do you believe that all youth are capable of turning their lives around? Do you thrive when working on a team? If you answered "yes" to these questions, we want you to join our team as a Juvenile Custody Services Specialist! The Department of Community Justice Juvenile Detention is seeking committed, enthusiastic and compassionate Juvenile Custody Services Specialists (JCSS) to serve a critical, operational role within the Juvenile Detention Facility.   As a Juvenile Custody Services Specialist, you will provide vital guidance, supervision, security, and general care for culturally diverse youth facing a variety of behavioral, cognitive, emotional, and intellectual challenges. In this role, you will champion rehabilitative efforts through active group programming, cognitive skill facilitation, and pro-social behavior modeling, all within a safe and secure environment. Our Supervision Philosophy Using an interactive supervision model, we prioritize the holistic development and rehabilitation of youth. In this role, you will actively engage youth by focusing on: Behavioral Transformation: Facilitating cognitive restructuring programming and teaching critical life skills. Pro-Social Engagement: Guiding youth in positive social development, personal accountability, and healthy peer interactions. Daily Wellness & Enrichment: Overseeing meaningful leisure time, personal hygiene routines, and structured enrichment activities. Your role involves these core duties, as well as general support across the facility as required: Conduct behavior observations and assessments of individual youth detainees and groups of detained youth through active supervision, which is the intentional and focused monitoring of youth in custody utilizing the components of movement within the environment, situational awareness, and frequent pro-social youth interactions. Prepare detailed incident reports for incidents that occur, document daily individual behavior summaries of youth, and both verbal and electronically documented daily unit and shift reports, individual youth records, and for juvenile counselors/workers and/or court purposes. Assist with the intake process of juveniles into the facility. Staff may be expected to collect and secure youth’s personal belongings, supervise and manage juveniles prior to screening to determine if youth will be admitted into the detention facility.  Support the youth with problem-solving conversations and restorative processes in partnership with our restorative justice coordinators. Ensure the safety and security of the detention facility at all times. Deliver prosocial role modeling and facilitate skill-building activities for individual youth and groups of detained youth through skill groups with an emphasis on developing pro-social behaviors and skills.  Oversee volunteers and/or contractors while they facilitate skill-building activities for individual youth and groups of detained youth. May assist with orientation of newly admitted youth to the juvenile detention facility by explaining facility rules and the facility behavior level system. Staff are expected to introduce youth to the structure of daily routines, outlining the expectations for behavior and providing information to youth on available programs and services. Staff will also ensure youth understand the importance of their safety, rights, and responsibilities within the detention facility.  Perform other duties as assigned Work Environment & Physical Demands Facility Layout: This position operates within a detention facility featuring two-level housing pods. Candidates must have the physical ability to regularly navigate stairs throughout their shift to ensure proper supervision. De-Escalation & Crisis Response: Specialists must possess strong verbal de-escalation skills to defuse volatile situations calmly and effectively. Physical Intervention: Candidates must be willing and able to respond immediately to crisis situations. This includes the ability to physically intervene with youth who are violently acting out, which may involve the authorized use of physical restraints to ensure the safety of youth and staff. Schedule & Availability Expectations 24/7 Operations: Our facility operates 24 hours a day, 7 days a week, 365 days a year. Shift Flexibility: Applicants must be willing and able to work a variety of shifts. This includes overnights, swing shifts, weekends, and holidays. Essential Personnel Designation: Juvenile Custody Services Specialists are designated as Essential Personnel . You are required to report to work during inclement weather, natural disasters, or facility closures. Continuous Duty Shifts: You may be on a continuous duty shift. On this shift you must remain on duty and may not be relieved for off-site breaks during your scheduled shift. We don’t just hire you—we invest in you. To ensure you feel confident, safe, and fully prepared to make an impact from day one, all new Juvenile Custody Services Specialists (JCSS) complete a robust training program: Classroom & Hands-On Instruction: Master the fundamentals during an intensive onboarding program, blending theory with practical, hands-on safety skills. On-the-Job Training: Transition smoothly into the facility by shadowing designated, veteran trainers who will guide you through real-world scenarios. Come Find Your Why? (video) Workforce Equity:   At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values. DEPARTMENT OF COMMUNITY JUSTICE: Vision ~ Community Safety through Positive Change  More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj . TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.   Minimum Qualifications/Transferable Skills*: Education: Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field, AND; Required Experience: Two (2) years of responsible experience working with at-risk youth (12-18) in one of the following environments (Bachelor's degree may substitute for 1 year of the required experience): Detention or youth correctional facility Youth residential setting Setting that provides programming for at-risk youth Successful completion of a battery of psychological tests / psychological evaluation. Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs. Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment. Valid driver's license Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. Bachelor's degree in a relevant field Group facilitation skills Experience working with justice involved youth (12-18) Experience working in an alcohol and drug treatment facility or program Experience working in a mental health treatment facility or program Exceptional skill with Google calendar / documents and electronic record keeping Training or education in trauma informed care, restorative justice  and adolescent brain development Bilingual in Spanish and English *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING AND EVALUATION The Application Packet:  *Please be sure to provide all of the required materials below in your application submission. Application:  A completed online application (*If you have worked or volunteered on an on-call or part-time basis, please include the total number of hours worked for each position*) Resume:  An uploaded resume covering relevant experience and education. Tell us how you meet the minimum and preferred qualifications. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision. *Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday. The Selection Process : For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications Phone screen, oral exam or written exam may be used to determine the most qualified candidates Consideration of top candidates/interviews Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.  Psychological Evaluation Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will consider factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. ADDITIONAL INFORMATION Type of Position: This hourly position is eligible for overtime. Type: Represented, Essential Personnel FLSA: Non-Exempt Pay: Pay starts at $31.18 per hour Schedule: 24/7 operation: variable schedules including weekends, swing, night, relief schedules, or a mixture of these. Location: Onsite at the Juvenile Justice Complex-Detention Center @ 1401 NE 68th Ave Portland, OR 97213 Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include: Health insurance (medical, dental, vision, Moda or Kaiser Permanente). Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages). Generous paid leave (vacation, sick, parental, bereavement, military etc.) Life insurance, short-term and long-term disability insurance Optional deferred compensation and flexible spending accounts Free annual Tri-met bus pass Access to wellness resources Access to Employee Resource Groups Public Service Loan Forgiveness (PSLF) The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions.   In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $48.04 - $59.07 Hourly Department: Department of Community Justice (DCJ) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): September 29, 2026 The Opportunity: THIS WORK MATTERS!   Are you looking to join a team of professionals working as the primary liaisons between IT, government agencies, vendors and the Department of Community Justice (DCJ)? The Business Applications and Technology (BAT) team in DCJ may be just what you are looking for.  The Business Analyst Senior acts as a liaison and system administrator between IT, clients, vendors, the state and DCJ. They coordinate the training, implementation, use, and modification of department-specific and state information systems. They analyze business processes to ensure the information system supports data collection, tracking, reporting, and compliance. They partner with department and state leaders to integrate information systems to improve safety, accountability, service, and quality. The BAT team coordinates the major information systems within DCJ, including:  Development  Installation  Implementation Use  Training Modification  Integration  As a Business Analyst Senior you will strategically partner with DCJ leaders in the role of business process owner, working with customers to integrate information systems as a tool in driving and sustaining safety, financial accountability, service quality and quality improvement in DCJ.  Come Find Your Why? (video) The Department of Community Justice is looking for Business Analysts who can demonstrate expertise in the following areas: Analysis and Evaluation: Conduct extensive internal and industry/market assessments to identify opportunities to re-purpose, build, or buy technology solutions. Recommend solutions to leadership and stakeholders that consistently include clear articulation of the business value to the department, County, and external partners as well as a keen assessment of the solution compatibility with department and County high-level technical road map and priorities. Ability to understand a variety of computer information technologies, automated tools, and technology solutions, tools and processes, including data collection, entry and reporting. Provide consultation and analysis of data from multiple sources utilizing approved IT/state system tools. Development and Support: Prototype digital products and features, including new builds and vendor integrations. Design and implement new features and design of DCJ website and DCJ Commons. Explore technical feasibility of new solutions with the development team. Collaborate across department, county teams, and agencies to prioritize features for minimum viable products, manage technology/product pilots, including project schedule, phases and milestones. Lead cross-functional teams to define, design, build, test and release new software applications, digital products, and website tools. Ensure successful launch of pilot product delivered within expected budget and timeline. Routinely conducts end user testing and training and ensures to gather qualitative and quantitative measurements to guide ongoing product improvement and development priorities. Represent DCJ’s vision and priorities to IT/Vendors/State systems as product owner to enhance non- enterprise systems used by department staff. Provides and removes DCJ staff access to mission critical apps, to ensure ongoing operations and in compliance with security policies. Advanced configuration, administration, and template development for in-house apps. Documentation: Performs requirements analysis and designs the business logic and presentation components of software development. Documents and maintains all requirements and workflow for business processes within DCJ. Provide robust documentation to support on-going product maintenance and expansion of new solutions. Generate routine reports and data requests and other communications to staff, leadership, and external partners to maintain awareness of and engagement in new technical solutions. Testing and Training: Craft test scripts to ensure comprehensive QA of new solutions before product launch. Coordinate QA testing of new application and/or feature enhancements with vendors, other IT staff and business analysts and end users. The ability to utilize IT systems to view, update and add user stories. Troubleshoot problems and provide technical assistance and training to users. Create and maintain testing documentation utilizing IT systems to view, update and add user stories that are in an Agile format.  Data Integrity:  Develop Quality Assurance processes, queries, and reports to monitor consistency in application utilization; and review reports to identify data problems for correction.  Identify Active Directory groups to manage security access to applications.  WORKFORCE EQUITY At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values. DEPARTMENT OF COMMUNITY JUSTICE Vision ~ Community Safety through Positive Change  The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community. The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision. More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj . Serving the Public, Even During Disasters  Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday. TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills*:  Three (3) years professional level evaluative, analytical, and/or planning experience in enterprise software. Bachelor's degree or equivalent practical experience.  Required Knowledge, Skills, and Abilities (KSA) - Working knowledge of criminal justice profession, included but not limited to: Knowledge of adult &/or juvenile criminal justice system requirements, current issues and business practices and processes (for example: LEDS, CJIS, SWIS, DOC, JJIS, or like systems) Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.  Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. Familiarity with data modeling and/or database design Familiarity with the interface between public safety workflow and information technology.  High level of Familiarity with Google Workspace and Microsoft Office.  Familiarity with professional applications of Artificial Intelligence. Ability to facilitate group sessions and trainings. Valid driver's license.  *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING AND EVALUATION The Application Packet: Please be sure to provide all the required materials below in your application submission:  Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application. Attach a resume (required): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid. Cover Letter (required): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting. The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications An evaluation of application materials to identify the most qualified candidates KSA evaluation/assessment Consideration of top candidates/Interviews Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. ADDITIONAL INFORMATION Type of Position: This hourly position is eligible for overtime. Type: Represented FLSA: Non-Exempt Schedule: Monday – Friday, 40 hours per week Location: Mead Building @ 421 SW 5th Ave., Portland OR 97204 Telework: Telework is subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include: Health insurance (medical, dental, vision) Defined benefit retirement plan (pension); Multnomah County pays for the employee's share of the state retirement contribution (6% of wages) Generous paid leave (vacation, holidays, sick, parental, military, etc...) Life insurance, short-term and long-term disability insurance Optional deferred compensation and flexible spending accounts Free annual Trimet bus pass Alternative wellness resources Public Service Loan Forgiveness (PSLF) The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice. In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.