Relationship Manager (Boston)

OVERVIEW

Since 1972, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in over 30 cities in the US, Canada and Latin America.

LOCATION REQUIREMENTS – HYBRID/BOSTON METRO AREA

• This position will work remotely within the Boston metropolitan area.
• Must be able to commute within the New England area regularly to meet with prospective and current supporters and colleagues.
• On-site work, attendance at events and meetings in Manhattan will be required as needed.

PRIMARY RESPONSIBILITIES

The Relationship Manager (RM) plays an integral role in growing our support base in New England as Covenant House seeks to expand its service to the Boston area. The RM develops and manages a portfolio of prospects and key individuals who (a) donate personally, (b) participate in our Peer-to-Peer (P2P) programs and/or (c) facilitate giving through their companies and networks. The RM will also manage a portfolio of prospective and current institutional supporters to effectively deepen their relationship with and support of Covenant House. Employing a practice of moves management, the RM develops and implements strategies for the identification, qualification, cultivation, solicitation, and stewardship of supporters and helps their colleagues as needed in the cultivation, solicitation and stewardship of supporters in their portfolios.

SALARY RANGE: $83,000 - $108,000

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plan and Execute: Thoughtfully create and execute moves management plans to acquire, retain and upgrade supporters.
• Identify and Qualify: Employ prospecting and networking methods to identify and qualify new prospective supporters and, through relationship building, qualify them and/or their institution for the capacity and propensity to support our mission at the $10,000+ level.
• Cultivate and Solicit: Develop authentic relationships with supporters that lead to the solicitation of $10,000+ contributions, participation in Sleep Out or another peer-to-peer event, high-level partnerships with corporations, and planned gifts.
• Steward: Provide meaningful and curated stewardship that inspires and motivates increased giving over time.
• Assist: Participate in cultivation, solicitation and stewardship activities with colleagues to support fundraising from supporters in their portfolios.
• Achieve: Meet or exceed individual targets for portfolio engagement.
• Track and Analyze: Ensure portfolio records are current with all necessary and pertinent information, input contacts and interactions into donor database regularly, and utilize supporter data in the to assess personal progress and performance.
• Learn: Attend seminars and trainings that build the RM’s skillset as a fundraiser and leader.
• Collaborate: Perform other duties as assigned by leadership or requested by fellow members of the Covenant House community.
• Attend: Travel for donor meetings, receptions, major fundraising events, staff retreats and staff meetings.

KNOWLEDGE, SKILLS AND ABILITIES

• At least two to five years of major giving, nonprofit corporate partnership, or other similar experience.
• Outstanding communication and persuasion skills and the ability to excite anyone about our mission.
• Self-starter who is able to work independently as well as collaborate well with a team.
• Strong work ethic essential to meet the demands of a community that strives for excellence.
• Highly developed interpersonal skills with the presence and personal style to represent the organization to diverse constituents.
• Available to work a flexible schedule including weekends, evenings, and overnight as needed.
• Proficient in usage of MS Word, Excel and PowerPoint and Microsoft Office Suite; experience with donor data software preferred.
• A demonstrated passion for our mission that invigorates and excites everyone with whom you share it and a demonstrated commitment to human service and social change.
• Valid US Driver’s License preferred.
• While this position is remote, the Relationship Manager will be required to travel regularly throughout the New England area up to 25% of the time and to Manhattan several times a year.

OUR COMMUNITY

Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive. 

Covenant House International is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHI are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHI will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. Our offices are located in in the United States, however, this position will be remote for the foreseeable future.

https://www.covenanthouse.org/