Founded in 2015, TimeDoc Health provides Virtual Care Management services that help patients with chronic conditions stay connected to their care between office visits. Through technology and compassionate outreach, we support better health outcomes and help patients stay out of the hospital. Today, we serve tens of thousands of patients nationwide and continue to grow.
We are hiring Care Coordinators (1099 Contractors) to provide Chronic Care Management (CCM) services to patients with chronic conditions. This is a phone-based, productivity-driven role where you will spend most of your workday on the phone speaking with patients, coordinating care, and documenting interactions.
This role is ideal for clinical professionals who are comfortable with high call volume and meeting performance metrics in a remote environment.
100% Remote (1099 Contractor)
Up to 30 hours per week
Availability must be submitted at least 30 days in advance
Contractors may live in any U.S. time zone
Calls are made Monday–Saturday, 8:00 AM – 6:00 PM (based on supported time zone)
Training Pay: $21.00/hour for 4 weeks
Post-Training Base Pay:
CMA/RMA: $16.00/hour
LPN: $18.29/hour
Monthly Incentive: $800–$1,400, based on productivity and performance metrics
Conduct monthly CCM phone calls with patients
Make a high volume of outbound calls daily
Educate patients on chronic conditions and care plans
Coordinate care with provider offices, pharmacies, and community resources
Identify gaps in care and social determinants of health
Create and update care plans in the EMR
Meet established productivity and quality expectations
Maintain patient privacy and HIPAA compliance
2–3 years of experience as a CMA/RMA, LPN, or RN
Active certification or professional license
Strong verbal and written communication skills in English
Comfortable being on the phone most of the day
Experience with EMR/EHR systems
Organized, reliable, and able to work independently
Preferred:
Care coordination or case management experience
Experience working with geriatric patients
Private, quiet workspace with no interruptions
Desktop or laptop (no tablets)
At least one monitor (dual monitors preferred)
Noise-canceling headset
Reliable high-speed internet (wired connection preferred)
Satellite internet is not permitted
TimeDoc Health is an Equal Opportunity Employer. TimeDoc Health does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Founded in 2015, TimeDoc Health is a leader in virtual Chronic Care Management (CCM) for healthcare providers - one of the largest new markets in healthcare. We enable providers to deliver truly continuous, comprehensive care by helping them establish care management programs for patients with chronic and behavioral health conditions. Our solution combines a care management SaaS platform, remote patient monitoring devices, and digital care management services to provide the personal touch often missing in healthcare.